THE AI-POWERED ORGANISATION

Meet the team
behind the work.

Step inside OmnAxisAI. See who leads the organisation, what each AI specialist does and how the departments work together.

Human leadership · Digital workforce

Valerie at the reception deskWyatt in the integration officeArthur at his analytics workstation
01 / 08
01Human founder
08AI specialists
39Service capabilities
01Unified Inbox

01 / REPORTING STRUCTURE

The organisation chart

Select a profile to see what they own and where their work goes next.

OPERATING TEAMS · COORDINATED BY ARTHUR

SHARED DELIVERY LAYER

Unified Inbox

Calls, SMS, email, WhatsApp, web chat and social messages enter through one gateway. The connected workflows route each enquiry to the right team.

02 / PEOPLE & DEPARTMENTS

Meet the specialists

Eight digital specialists. Each leads a service area with a defined role in the customer journey.

03 / INTERACTIVE WALKTHROUGH

Follow one enquiry

See how an Auckland trades enquiry moves through the organisation, from first click to follow-up.

04 / IMPLEMENTATION

From setup to review

01

Map the work

Godfrey and Wyatt map the workflow and connect the relevant channels.

02

Configure and test

Valerie, Felix, Sam and Wyatt set up the enquiry, booking and follow-up paths.

03

Watch it run

Arthur monitors how the teams handle enquiries and where customers get stuck.

04

Review the results

Godfrey and Arthur review outcomes with the client and agree on the next improvements.

OMNAXISAI · NEW ZEALAND & AUSTRALIA

Where would your team start?

Bring a workflow you’d like to improve. We’ll help you map where an AI specialist could fit.

Explore the OmnAxisAI trial ↗